Russell Kirkpatrick's Journal
Back in the Global Community
09-May-2008
Internet restored! Yay! With a bonus ...
Don't know whether to be happy or angry about this. For three years we have complained to our various ISPs about the slow broadband - 300-650kbps maximum. We were given all kinds of excuses and nothing changed. 'You're downstream from the city centre which affects your performance'. 'You must have an old exchange'. 'There must be a fault at your end'. Three years of paying for ultra-fast broadband and getting that sort of performance (other parts of the city get 3000-4000kbps).
So as part of the fix for our two-day disconnection a tech had to visit the exchange and reset something. Guess what? I just did a speed test and download speed is now 6320kbps.
Yay! But ... why couldn't they have done what they did today a full three years ago?
(And yes, I know in global terms this speed is only mid-range, but it's ten times as fast as before, and that is really noticeable.)
I think I may go fully cranky on them.